Internal Sales Representative Job at Empire HR Solutions in Randburg

Empire HR Solutions is currently recruiting for an experienced Internal Sales Representative to join a well-established manufacturer and supplier operating within South Africa’s construction materials industry. Based in Randburg, Johannesburg, this permanent opportunity is suited to an energetic sales professional who enjoys customer interaction, technical product sales, and building long-term business relationships.

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The successful candidate will become part of a growing organisation that supplies high-quality construction products while offering customers professional technical support and exceptional service. Along with a competitive basic salary, the employer offers an attractive commission structure, providing excellent earning potential for high-performing sales professionals.

If you have previous internal sales experience within manufacturing, construction materials, insulation, plastics, packaging, hardware, or related industries, this could be an excellent opportunity to advance your career.

Internal Sales Representative Job Overview

Job Information	Details
Position	Internal Sales Representative
Employer	Empire HR Solutions
Location	Randburg, Johannesburg, Gauteng
Job Type	Permanent
Industry	Manufacturing & Construction Materials
Employment Type	Full Time
Experience Required	2–4 Years
Minimum Qualification	Grade 12 (Matric)
Salary	Negotiable plus Commission
Published	20 Hours Ago

Internal Sales Representative Job Responsibilities

The Internal Sales Representative will serve as the primary point of contact for customers and play an essential role in supporting both existing and prospective clients throughout the sales process.

Key responsibilities include:

Responding to customer enquiries via telephone, email and walk-in visits.
Providing technical advice on insulation products, polystyrene, moulded products and related solutions.
Preparing professional quotations for customers.
Processing customer orders accurately and efficiently.
Following up on quotations to maximise sales conversions.
Building and maintaining long-term customer relationships.
Growing revenue from existing customers while identifying new business opportunities.
Updating customer records using CRM and ERP systems.
Assisting with pricing structures and tender submissions.
Coordinating with production and logistics departments.
Delivering outstanding customer service.
Meeting and exceeding monthly sales targets.
Keeping up to date with new product developments and industry trends.

Internal Sales Representative Job Requirements

Applicants should meet the following minimum requirements:

Grade 12 (Matric).
Sales, Business or Marketing qualification will be advantageous.
Valid driver’s licence will be beneficial.
Fluent in English and Afrikaans.
Must live in or around Randburg or nearby Johannesburg areas.

Experience Required for the Internal Sales Representative Job

Candidates should possess between 2 and 4 years of internal sales experience together with industry knowledge in one or more of the following sectors:

Construction materials
Manufacturing
Packaging
Insulation products
Plastics
Hardware
Wholesale products
Signage solutions

Previous experience dealing with:

Engineers
Architects
Builders
Contractors
Homeowners

will be highly advantageous.

Applicants should also demonstrate experience with:

Preparing quotations
Product pricing
Mark-ups
Tender documentation
CRM systems
ERP software
Microsoft Excel
Microsoft Outlook

Skills Needed for the Internal Sales Representative Job

Empire HR Solutions is looking for candidates who possess excellent interpersonal and organisational skills.

Ideal candidates should demonstrate:

Excellent communication skills.
Strong customer service orientation.
Professional telephone etiquette.
High attention to detail.
Excellent numerical skills.
Ability to multitask under pressure.
Strong negotiation skills.
Solution-focused mindset.
Excellent relationship-building ability.
Proven sales success.
Strong organisational skills.

Why Consider This Internal Sales Representative Job?

This opportunity offers far more than a standard office-based sales role. Successful applicants will work alongside professionals within South Africa’s construction materials sector while developing valuable product expertise.

Benefits include:

Permanent employment.
Negotiable basic salary.
Attractive commission incentives.
Career growth opportunities.
Stable working environment.
Exposure to technical product sales.
Opportunity to build long-term client relationships.
Professional development within the manufacturing industry.

Internal Sales Representative Job Application Tips

Competition for experienced sales positions can be high. Before submitting your application, ensure that your CV highlights measurable achievements and relevant industry experience.

Employers typically favour applicants who demonstrate:

Consistent achievement of sales targets.
Excellent customer relationship management.
Technical product knowledge.
Strong communication skills.
Experience using CRM and ERP systems.
Professional presentation of qualifications and employment history.

Tailoring your CV to match the requirements of the position can significantly improve your chances of being shortlisted.

How to Apply for the Internal Sales Representative Job

Interested candidates should submit their applications through the official recruitment platform where the vacancy is advertised.

Before applying, make sure you:

Update your CV.
Ensure your contact details are correct.
Upload clear certified documents if requested.
Double-check your academic information.
Apply well before the closing date.
Keep copies of your application confirmation.

Submitting an incomplete application may reduce your chances of being shortlisted.

TRAINTOWORK Advice

If you qualify for this opportunity, do not wait until the final day to apply. Municipal recruitment systems often experience heavy traffic close to the closing date, and last-minute technical problems could prevent your application from being submitted successfully.

Before applying, make sure your CV is updated, your academic records are ready, and your proof of residence is available. Even if you are still completing your qualification and only require workplace exposure to graduate, this programme could provide the practical experience you need to complete your studies and strengthen your future employment prospects.

Also continue applying for similar internships and Work-Integrated Learning opportunities instead of relying on a single application.

Frequently Asked Questions (FAQs)

Who is hiring for this Internal Sales Representative Job?

The vacancy is being advertised by Empire HR Solutions on behalf of a well-established manufacturer and supplier in the construction materials industry.

Where is the Internal Sales Representative Job located?

The position is based in Randburg, Johannesburg, Gauteng.

Is this a permanent position?

Yes. This is a full-time permanent opportunity.

What qualification is required?

Applicants must have Grade 12 (Matric). A Sales, Marketing or Business qualification will be advantageous.

How much experience is required?

Applicants should have 2–4 years of internal sales experience, preferably within construction materials, manufacturing, packaging, insulation or related industries.

Is a driver’s licence compulsory?

No. However, a valid driver’s licence will be advantageous.

Which software experience is preferred?

Candidates should have experience using:

CRM systems
ERP systems
Microsoft Excel
Microsoft Outlook

Is commission offered?

Yes. The employer offers a competitive basic salary together with an attractive commission structure.

What type of customers will I work with?

The role involves supporting:

Engineers
Architects
Builders
Contractors
Homeowners

Is bilingual ability important?

Yes. Applicants should be fluent in both English and Afrikaans.